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Two ways to book a session

1:1 and group sessions for your team

Serene for Business gives employees access to expert-led wellbeing sessions — one-on-one with a vetted expert they choose, or as part of a group session scheduled by HR.

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1:1 sessions

1:1 sessions

A private, one-on-one video session between an employee and an expert they choose.

Employees choose which expert to book and pick an available time slot themselves — there's no waiting on HR to set it up. Each session runs for the expert's set duration, and booking uses credits from your company's shared pool. 1:1 sessions are always online, over video.

Group sessions

Group sessions

A session with one expert and multiple employees, scheduled by HR.

Your HR team schedules the session, picks the expert, and sets how many employees can join. Group sessions can run online or onsite at your own workplace. Reserving a seat doesn't individually charge the employee — the session is billed once to your company. Looking for a full onsite wellbeing day instead? Explore Wellness Day.

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1:1 vs. group sessions

1:1 session

Group session

Who schedules/books

The employee, directly

HR schedules it; employees reserve a seat

Who participates

One employee, one expert

Multiple employees, one expert

Who chooses the expert

The employee

HR

Where it happens

Online (video)

Online or onsite, at your workplace

How employees participate

Book directly with an expert

Reserve a seat in a session HR scheduled

How credits work

Uses credits from your company's shared pool

Billed to your company — seat reservation doesn't individually charge the employee

For employees

How employees use sessions

For a 1:1 session

1

Browse experts.

2

Select an expert.

3

Choose an available time.

4

Join the video session when it's scheduled.

For a group session

1

Find a scheduled group session.

2

Reserve a seat.

3

Join at the scheduled time.

For HR

How HR uses group sessions

Schedule a group session in a few steps.

1

Choose an expert.

2

Set the date and time.

3

Set how many employees can join.

4

Choose online or onsite, at your company's own workplace.

5

Employees can then browse and reserve a seat.

Online & onsite

Online / onsite

1:1 sessions

1:1 sessions are online video sessions.

Group sessions

Group sessions can be online or onsite at your company's own workplace.

Credits

Credits

1:1 sessions

Booking a 1:1 session uses credits from your company's shared pool. The number of credits depends on the pillar and the expert's level.

Group sessions

Group sessions are billed once to your company, not per employee who joins.

See Pricing for current credit packs and rates.

Cancellation

Cancellation and rescheduling

1:1 sessions

Employees can cancel their own 1:1 session, with a full credit refund if cancelled at least 24 hours ahead. Employees can also reschedule their own session.

Group sessions

HR can cancel or reschedule a group session — affected employees are notified.

1:1 & Group Sessions FAQ

Common questions

Still have questions? Talk to us and we'll walk through how 1:1 and group sessions would work for your team.

A private, one-on-one video session between an employee and a vetted expert they choose.

A session with one expert and multiple employees, scheduled by HR — employees reserve a seat.

The employee — they browse experts and pick who to book.

Yes, always — 1:1 sessions are online video sessions.

No. 1:1 sessions are online only.

Yes. HR can schedule a group session online or onsite at your company's own workplace.

Your company's HR team — they set the expert, date, time, and capacity.

No. Reserving a seat doesn't individually charge the employee — the session is billed to your company.

Yes. Cancelling at least 24 hours ahead gets a full credit refund.

Yes, employees can reschedule their own 1:1 session.

A 1:1 session is one employee with one expert, chosen by the employee, always online. A group session is multiple employees with one expert, scheduled by HR, online or onsite.

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